Contact TowDaddy
Choose the fastest contact method for your situation. For stranded vehicles, call or request service online. For non-urgent questions, use the general enquiry form below.
Call TowDaddy
647-949-7729Best for immediate roadside assistance and eligible flatbed towing across Toronto and the GTA.
Call NowRequest Service Online
TowDaddy Service Request
Submit vehicle details, pickup location and photos through the service-request route.
Request ServiceTrack Existing Request
Follow Dispatch Progress
Already submitted a request? Track status with your reference details.
Track ServiceGeneral Enquiries
support@towdaddy.caFor non-urgent questions, partnership notes or feedback. Do not use email for vehicles that need immediate dispatch.
Email TowDaddyRequest Immediate Service
The fastest way to get help is to submit a service request online or call TowDaddy directly. Use this process when a vehicle cannot be driven safely or needs roadside assistance now.
Select the service type
Choose roadside assistance, towing, commercial support or scheduled transport based on your situation.
Provide the vehicle information
Share year, make, model, vehicle type and estimated weight where relevant.
Provide the pickup location
Include the exact address or pin, access notes and destination if a tow is required.
Upload photos where useful
Photos of the vehicle, damage, wheel position, access area or equipment loading points help dispatch assign the right equipment.
Submit the request
Send the request online through Request Service — no sensitive details are placed in the page URL.
Receive service updates
Track progress through Track Service and stay reachable by phone for operator coordination.
General Enquiries
Use this form for general questions, existing-request follow-ups, scheduled transportation questions, partnership notes, feedback or other non-urgent topics. Required fields are marked with an asterisk.
Commercial Fleet Enquiries
Fleet managers and dispatchers can request commercial support for roadside assistance, flatbed towing, breakdown response, accident recovery, relocation, scheduled fleet transport and equipment transfers within capacity. Review Commercial Fleet Support for service details.
Scheduled Vehicle Transportation
Arrange planned flatbed moves when the vehicle is already in a safe location and pickup can be booked ahead. Scheduled transportation commonly covers:
- Dealership transport
- Repair-shop transport
- Storage transfers
- Motorcycle transportation
- Fleet relocation
- Approved equipment transport within capacity
For full preparation guidance, see Scheduled Vehicle Transport.
Information to Have Ready
Having accurate details ready speeds dispatch and helps confirm light- or medium-duty capacity before a truck is assigned.
Vehicle Information
- Year
- Make
- Model
- Vehicle type
- Estimated weight where relevant
Vehicle Condition
- Does it roll?
- Does it steer?
- Is it damaged?
- Is it stuck?
- Is it currently loaded?
Location Information
- Pickup location
- Destination
- Access limitations
- Parking level
- Underground clearance
- Loading conditions
Supporting Photos
- Vehicle
- Damage
- Wheel position
- Access area
- Equipment loading points
Service Areas
TowDaddy serves Toronto and communities across the Greater Toronto Area. Browse the full directory or open a featured city page below.